Building Trust at Scale: KYC, Compliance, and Customer Experience in Fintech
In 2023, 72% of consumers in Africa’s top fintech markets said they would stop using a platform if they suspected weak security or mishandled data (GSMA, 2023).
So, while we often view KYC and compliance as friction points, they’re actually opportunities to build trust at scale.
First-Mover, Final Breath: What African Startups Like Okra Teach Us About Ecosystem Debt
Okra’s story reveals the infrastructure tax African fintech founders pay. Discover why funding alone can’t solve ecosystem challenges and how investors and founders can build smarter.
Why Open Banking Isn’t Enough: Designing Inclusive Financial Ecosystems in Emerging Markets
Financial inclusion in emerging markets - Mariama Jalloh
Embedded Finance Isn’t Just a Buzzword, It’s a Survival Strategy
..they do need ways to send money, access credit, insure what they’ve built, and plan for tomorrow. And increasingly, they want to do that within the apps and platforms they already use every day..
Breaking Down the CFPB’s Open Banking Rule: Here's Why You Should Care
The CFPB’s new data ruling on personal financial data is set to transform the financial landscape, giving consumers more control over their financial data while reshaping how banks and fintechs operate. But what does this mean for you?
Interoperability and Harmonization in the African continent… is it attainable?
Africa’s vision for seamless cross-border trade faces real challenges. From digital payment restrictions to regulatory hurdles, can true interoperability and financial harmonization be achieved? Explore the realities, opportunities, and roadblocks in this deep dive into Africa’s financial future.